Inventory Module

Using the same graphical user interface found at the store level with Store Manager™ ES, you have the flexibility to control all aspects of the inventory record for system-wide accuracy and consistency. Individual stores can query inventory levels at other locations across the various districts, regions, and areas of the operation. Promotional pricing, multiple price levels, matrix support, and quantity-unit pricing are just a few of this module’s robust features.

Replenishment Module

This module aids in reordering and managing inventory across the chain. Enterprise Manager centrally processes store requisitions to a warehouse, store-by-store reordering, warehouse replenishment, and store-to-store transfers. By using the Purchase Order module, you can order product based on store-level or enterprise-wide inventory triggers, store-level or enterprise-wide sales history (with seasonal adjustments), as well as vendor-based reordering.

Reports Module

Using the Crystal Reports engine, you can analyze all of your store operations through the robust set of Inventory, Customer, Employee, and Transaction reports that are standard. Senior executives can use the exhaustive set of tools to drill down through the graphical presentation of information to manage their business. Enterprise Manager is an ODBC-compliant system built on the SQL Server database engine that allows retailers to write custom reports to address their unique business requirements.

Employee Module

Maintain all employee information for all stores at your headquarters including wages (salary or hourly), commission and draw, bonuses, contests, and product spiffs. Schedule your employees using common or personalized shift plans. This module also creates and manages employee role-based security information.

 

Customer Module

Customers are consolidated into a single database at corporate. Customers created at one store in the chain can be communicated to and accessed by all other stores, including complete sales history. Customer Profiling allows for unique pricing by customers, frequent buyer programs, and item-level sales history. Supports customer relationship marketing or CRM including email campaigns based on purchase history.

Setup Module

The Setup Module sets the parameters and business rules for store operations. Role-based security settings, tax rates/tables, currency conversion charts, editing tools for the buttons on the touch screen, maintenance of the hierarchical relationship between districts/regions/areas, and customer price levels are just a few of the system settings that you can maintain and modify centrally.

Communications and Technical Information

Enterprise Manager was written using Visual C++ and Visual Basic, and it comes with a run-time version of SQL Server and a run-time version of Crystal Reports for report generation. InfoTouch supports three different methods of communications between locations – dialup, FTP and LAN. We provide our own communications server software that runs at stores and headquarters for each of these methods. The dialup method requires a modem and phone line access at each location. The FTP method requires Internet access at each location but no additional hardware. The LAN method (all locations are linked together on a local/wide area network) requires no additional hardware or software.